top of page

Customer Support

Ways to Connect

Our Customer Service team is always happy to help you.

Web Chat

Weekdays 9am to 5pm

Send Us a Message

Call 016-427-1030

Weekdays 8am - 5pm

Contact Us
Parallel Lines

At Your Service

Our professional customer service team is always happy to help you. Please fill the form and we will get back to you as soon as possible

Thanks for submitting!

Locations

Store Locator

Visit us in any of our stores across the country

Head Office

016 427 1030
5 Harrington Rd, Duncanville
Vereeniging, Gauteng, 1929

Opening hours:

Mon - Fri: 8am - 5pm
Saturday: 8am - 2pm
Sunday: Closed

Bellville

021 949 0608 / 067 840 8622
23 Northumberland Rd
Bellville

Opening hours:

Mon - Fri: 9am - 5pm
Saturday: 9am - 1pm
Sunday: Closed

Brakpan

011 915 6490
SHOP 11-12, Carnival Centre

c/o Airport & Rangeview Str
Dalpark ext 11, Brakpan

Opening hours:

Mon - Fri: 8:30am - 5pm
Saturday: 8:30am - 1:30pm
Sunday: Closed

Klerksdorp

016 462 2727

SHOP 1B, 4 Ways Mart

N12

Klerksdorp

Opening hours:

Mon - Fri: 8:30am - 5pm
Saturday: 8:30am - 1:30pm
Sunday: Closed

Pretoria

012 667 1832

SHOP 77-78

c/o Botha Ave & Lupin Ave

Doringkloof, Centurion

Opening hours:

Mon - Fri: 8am - 5pm
Saturday: 8am - 2pm
Sunday: Closed

FAQ

Frequently Asked Questions

Our professional customer service team is always happy to help you. Please fill the form and we will get back to you as soon as possible

  • How to stencil with Gel Medium
    Place your stencil on the desired surface and stick down using masking tape. Using a palette knife, scoop a bit of the gel medium on the back of the palette knife. Smooth the gel over the stencil going in one direction. Once the entire surface of the stencil is covered, carefully remove the masking tape. Lift the corner of the stencil and gently pull up. TIPS: Mix some mica/metallic powder into the gel for a stunning finish Gellatos may be mixed into the gel medium using a palette knife for a coloured gel Do not apply the gel too thick as this may result in a rough/pointy effect Do not wait for the gel medium to dry before removing the stencil Clean the stencil using warm soapy water immediately after use
  • How to stencil with paint
    Place your stencil on the desired surface and stick down using masking tape. Using a round or stencil brush, touch the surface of the paint so only a small amount is on the brush. In a circular motion dry the brush on a piece of cloth. This will help the paint to distribute between the bristles. Hold your brush upright and gently dab onto the surface. Repeat this process until the whole area is covered. TIPS: Always ensure you are using a dry brush When stencilling on a decoupaged surface, ensure it is completely dry and do not stick down using the masking tape. To create a shadow stencil effect, use a darker colour first, move your stencil 1mm left and 1mm down and repeat with a lighter contrasting colour
  • Can I paint my outdoor furniture using Creative Talents Paints?
    Yes, you can use Creative Talents Crafters Paint or Creative Talents Chalk paint. TIPS: Do the relevant prep work suited for the furniture. Although our Crafters Paint does not require a varnish it is always advisable for high traffic pieces, like arm rests and tabletops
  • How to stencil with Texture Paint
    Place your stencil on the desired surface and stick down using masking tape. Using a palette knife, scoop a bit of the texture paint on the back of the palette knife. Smooth the texture over the stencil going in one direction. Once the entire surface of the stencil is covered, carefully remove the masking tape. Lift the corner of the stencil and gently pull up. TIPS: Do not apply the texture too thick as this may result in a rough/pointy effect Do not wait for the texture paint to dry before removing the stencil Clean the stencil using warm soap water immediately after use
  • Can I paint Creative Talents Paint on my walls?
    Yes, you can use Creative Talents Crafters Paint to paint your walls TIPS: Make sure the walls are clean and dry. Use a sponge roller for a neat and evenly covered finish. Remember, lighter or pigment rich colours like yellow and teal may require 2 or 3 coats. Textured stencils and antique glaze can add a different dimension to your wall.
  • Can I use Creative Talents Paint on Furniture?
    Yes, you can use Creative Talents Crafters paint on your furniture TIPS: Prepping your surface is extremely important especially when it comes to old/oiled furniture pieces. Add a few resin embellishments to enhance your furniture piece
  • Is Creative Talents Paint food safe?
    Yes, Creative Talents Crafters paint is water based, nontoxic and food safe TIPS: When using Creative Talents Crafters paint on trays, coasters or any heat bearing surface, varnish with Tough as Nails varnish for a heat resistant and water repellent finish.
  • How do I clean my brushes after using a Creative Talents medium or paint?
    Unless otherwise stated on the product, 99% of Creative Talents products are water based. Rinse all brushes well with water. Wash with a little dishwashing detergent and rinse. TIPS: When you can’t wash your brushes directly after use, wrap them up in a plastic bag and put in the deep freeze until it is convenient to wash. Store your wet brush bristles facing up to dry
  • Why is my paint picking up when applying layers?
    Do you find that your paint is picking up or not sticking to the surface when you paint your second coat? Each coat needs to be completely touch dry before you apply the next coat. TIP: When working with lighter colors make sure you allow enough time to dry as lighter colors tend to lift easier than darker colors
  • How do I whitewash a piece of furniture?
    You will need White Creative Talents Crafters Paint, water, brush and a cloth. Put some paint on the brush and dip it into the water, avoid swirling it around. Start painting your surface and immediately use a clean cloth to wipe the remainder of the paint and water off. You should have a white stained effect TIPS: Use a damp cloth to remove more wet paint. You may also try using our Scumble Glaze for an even smoother finish
bottom of page